Towell Auto Centre continues to take all the essential steps to ensure their customers remain happy and healthy while visiting their showrooms located across Oman – to experience their award-winning range of Mazda vehicles.

One of these models is the Mazda CX-5 – the Japanese manufacturer’s best-selling Crossover SUV – which a delighted Towell Auto Centre customer, Mr. Michel Duraid Salloum, recently purchased at the TAC Azaiba Showroom in Muscat. The Towell Auto Centre team were on hand to hear about Mr. Michel’s purchasing experience…

Asked about the reason behind his brand new Mazda CX-5 acquisition, Mr. Michel mentioned that what made the vehicle a priority choice was, firstly, the ample space designed into the interior for both driver and passengers.

Secondly, he explained that the Mazda CX-5’s comfortable seating arrangements, as well as Mazda’s magnificent design work and attention to detail around the interior and exterior played a large part in the decision to purchase.

Thirdly, along with the powerful performance and road handling that the CX-5 delivers, Mr. Michel was also impressed with some of the vehicle’s specific control features – like the Apple Car Play feature and Navigation Screen– and the ease with which these can be controlled while driving.

Indeed, the CX-5’s design is a pure manifestation of Mazda’s esteemed KODO “Soul of Motion”design philosophy, which seeks to create an emotional connection between car and driver; and to be an expression of “redefined elegance” rooted in Japanese aesthetics.“Many of my friends have given me some really positive comments regarding the exterior design of the car,” Mr. Michel was proud to add.

More state-of-the-art offerings on the CX-5 include Mazda’s ground-breaking SKYACTIV-Vehicle dynamics with G-Vectoring Control which work to adjust power delivery and optimally shift vehicle weight to achieve a much smoother and less fatiguing drive. In addition, Mazda’s i-ACTIVESENSE safety innovations use sophisticated technologies to give the driver a sixth sense for safety in all weather and road conditions; while alerting them to any potential road hazards.

“Every angle and aspect of Mazda’s best-selling crossover SUV is crafted to make driving better,” says Mr. Michel about the CX-5 model. “With features like a superbly quiet cabin and stunning metal-wood trim interior, Mazda designers and engineers accomplished it all without sacrificing superior driving dynamics. As a result, the Mazda CX-5 achieves the impossible – the perfect unity of versatility, spaciousness, innovation and impressive efficiency.”

Finally, speaking about his customer experience in light of the current Covid-19 situation, Mr. Michel says he was pleased with all the safety precautions being taken by the showroom staff, and that he felt safe at all times during his visit. Despite the precautions being taken, there was no compromise in service quality. “I was happy with the sales staff at the showroom. They are very cooperative and knowledgeable and they know each of the Mazda range of vehicles inside-out,” he explained.

Finally, a tip for purchasing a new vehicle from Mr. Michel: “If you’re currently looking to purchase a brand new car, I would suggest you make a list of the specific features and performance attributes you require. I believe this should be your first and most important priority. Once you have established this, you can then have a look at what special offers are currently available on the market.”

Indeed, for Towell Auto Centre, providing a high quality customer buying experience remains an absolute priority. Their readiness to ensure that the people of Oman are served safely during the current Covid-19 situation is a continuation of their success in providing unmatched service excellence and customer satisfaction.

Currently, the opening times for Towell Auto Centre showrooms located across Oman are from 8:30am to 1:00pm, and 3:30pm to 7:30pm (Sunday to Thursday).