MAZDA OFFERS INCREASED SERVICE EXCELLENCE WITH MANDATORY VIN NUMBER REQUIREMENT FOR ALL SERVICE BOOKINGS
Towell Auto Centre – the sole distributer in the Sultanate of Oman for Mazda vehicles – recently announced that starting from 1st August 2018, every Mazda owner’s VIN (Vehicle Identification Number) will be a mandatory requirement for all service bookings.
The car’s Vehicle Identification Number is the identifying code for a specific automobile and serves as the car’s “fingerprint”, as no two vehicles in operation have the same VIN. A VIN is composed of 17 characters (digits and capital letters) that act as a unique identifier for the vehicle.
According to Riyadh Ali Sultan, General Manager, Towell Auto Centre: “The move towards making the VIN code a mandatory provision by Mazda owners for all services is one of the latest in Towell Auto Centre’s moves towards increased after-sales service excellence and efficiency. It also guarantees increased value, safety and security benefits for Mazda owners in Oman – and we believe it is a positive development for the local automotive industry.”
The VIN number permits Mazda owners in Oman several benefits. These include long-lasting value, as the VIN can be used as a reference point for the car’s full registration, mileage and accident history; as well as peace of mind, as owners can also do a VIN search to see if there are any open recalls on the car. The VIN also helps the Parts centre to identify the car model and provide correct, genuine parts for a better fit and longer life of the vehicle – which in turn means savings for the customers.
To find their 17-character VIN code, Mazda owners can look on the lower left of their car’s windshield or on the interior door panel next to the driver’s seat. In addition to this, the VIN is recorded on the car’s registration card and may also be shown on the owner’s insurance papers.
In 2018, Mazda models currently available through Towell Auto Centre’s ten Mazda showrooms across the Sultanate of Oman include the Mazda 2, Mazda 3 and Mazda 6 models; the Mazda CX-3, CX-5 and CX-9 range of SUV crossovers; as well as the MX-5 roadster and BT-50 PRO pick-up.
The Mazda range offers drivers in Oman unprecedented, groundbreaking, “Human-centric” engineering technology, as the Japanese manufacturer describes it.
The interior and exterior styling of each vehicle also embodies Mazda’s “Soul of Motion” KODO design concept – which brings pure vitality to their design by honouring the idea that a car should not simply be a mass of metal, but more like a living, breathing creature.
More information on the Mazda range of vehicles available in Oman can be obtained at Towell Auto Centre showrooms and servicing centres located throughout the Sultanate – or by logging on to www.mazdaoman.com or the Mazda Oman mobile app.
Mazda’s Corporate Vision includes Brightening people’s lives through car ownership; Offering cars that are sustainable with the earth and society, to more people; and Embracing challenges while seeking to master the Doh of creativity (the Japanese tradition of the ‘Way’ or ‘Path’). “Mazda is committed to its mantra ‘Celebrate Driving’ and to designing and building vehicles with outstanding dynamics that make customers experience the authentic joy of driving, while beaming with pride. Every Mazda is built with passionate dedication by our engineers, and everyone involved with the Mazda production process pays attention to every single detail, and comes up with ingenious ideas for making ongoing improvements. In countries around the world – including the Sultanate of Oman – new-generation Mazda models featuring the manufacturer’s innovative and ground-breaking SKYACTIV Technology are being embraced by automotive critics and publications, and have been showered with awards, including car-of-the-year honours. The new breed of cars is getting the thumbs-up from drivers, the enthusiasm of car lovers, as well as the passion of our engineers, who continue to rev up Mazda’s engine of innovation,” the company says.